Hoe snel zijn jullie ter plaatse?

Meestal binnen 30–60 minuten in Arnhem en omgeving. In andere regio's stemmen we de aankomsttijd direct met u af.

Zijn jullie 24/7 bereikbaar?

Ja, 24 uur per dag en 7 dagen per week voor pechhulp en sleepdienst.

Kunnen jullie ook internationaal rijden?

Ja, internationale ritten zijn mogelijk. Wij plannen dit op afspraak en regelen alles na akkoord.

Hoe werkt een dealer pick-up?

Na telefonisch akkoord halen wij de auto bij de dealer op, dag en nacht en op afspraak.

Wat kost een importprocedure?

Vanaf €450,- inclusief taxatie en RDW-registratie. BPM-kosten (belasting) zijn exclusief.

What happens after I send an online emergency request?

Your request is forwarded to our dispatch instantly by email and WhatsApp. You get an immediate confirmation and we call you back with an arrival time (ETA).

Do I still need to call after an online request?

No. We contact you ourselves. If it's extremely urgent or dangerous, feel free to call 085 060 1624 directly.

How do I share my location?

Tap 'Share my GPS location'. Your phone will ask permission. If that fails, enter your address or a description (e.g. motorway + marker) manually.

Yes. You can add photos of your vehicle, the breakdown or the damage so we can send the right help and equipment.

Does the emergency request work in Germany?

Yes. We operate in Arnhem, all of the Netherlands and the German border area (incl. Emmerich, Kleve, Wesel, Bocholt).

Is the online emergency request free?

Reporting is free and without obligation. We discuss the costs with you upfront by phone, so there are never any surprises.

24/7 Ready to deploy

Online Emergency RequestGet help instantly

Report your breakdown online, share your location and add photos. We dispatch a driver as fast as possible — no queue, no need to call.

Or call directly 085 060 1624

No need to callNo queueUpload photosShare locationWhatsApp confirmationGet an ETA

How the online emergency request works

In three short steps your request is on its way to our dispatch.

Share your location

Share your GPS location with one tap, or enter your address. Add photos of the breakdown or damage.

Enter your details

Name, phone and what's wrong. Add your plate and a note if you like.

Get an ETA

We confirm instantly by email and WhatsApp and dispatch a driver as fast as possible.

Why report online?

Faster help

Your location and photos arrive instantly — the driver knows right away what's needed.

No queue

No need to wait on hold. Your request is forwarded immediately.

Clear confirmation

You receive an email straight away and can also confirm via WhatsApp.

Available 24/7

Day and night, weekends too — in Arnhem, all of the Netherlands and the German border area.

Frequently asked questions about the emergency request